My Guarantee
Leatherwork is not simply a livelihood for me: it is a personal passion and a creative outlet that I pursue intensely and to the highest achievable degree. Every piece I make is an advertisement of my business and of my own skills and personal integrity, so I take it very seriously. I consider my wallets more than just a functional item but an actual piece of art.
As such it goes without saying that I care very deeply about what I make for you, and am invested in seeing to it that you are as satisfied with the end result as I am. I do not have a marketing or a support, it is just me. If you have a problem or a question, you will reach me and not a bot or a call center. I am here to help you.
Return Policy:
- I do not accept returns for personalized or bespoke items.
- Returns for non-bespoke items are accepted within 7 days of receipt by the buyer. Buyer agrees to pay for return shipping.
- Used goods are not eligible for a return. Pick it up, handle it, but once cards go in it and it goes in your pocket, it is yours.
Repair Policy:
Wallets see some of the hardest use and highest wear rates of most small goods. Just how much and how quickly they wear will depend on the individual, where they carry it on their person, and what they carry in it.
I have been making wallets long enough now that some of them have been out in the wild long enough to need repair, which I take as a badge of honor.
For common wear such as worn or frayed threads from carry abrasion, delaminating edges due to normal wear and tear, or peeling edge paint from common abrasion, I take care of these things on a complimentary basis. If your wallet has been used long enough to see some of these effects starting to show, reach out to me and we can get it taken care of.
There are some repairs I charge an hourly shop rate for:
In the rare instance you have had leather wear through or tear, this is almost always the result of overstuffing or excessively heavy carry. Every wallet has a designed capacity that should not be exceeded. Be sure of what your carry needs are so that you are ordering a wallet designed to carry what you actually need.
If you have put your wallet through a washing machine or otherwise submerged it in water, sometimes I can repair this but not always.
Every wallet repair requires a differing degree of time and labor to complete so there is no set price for these services.